FAQ

Types of Payment

 Secured-by-SP2

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Payment is accepted by credit or debit card (Visa/Delta/Electron, Mastercard/Eurocard, Solo, Maestro  are all accepted on our secure online system, though we can manually accept payments by American Express and JCB, too and we hope to add these to the online system soon), by Paypal, by electronic bank transfer (BACS) or by Cheque.

Money-Back Guarantee

We do offer a full money back guarantee if you believe the condition of any of our records is not as we described it. Due to the high volume of records stocked and sold, they cannot all be checked (especially inexpensive items) beyond a visual inspection.  Remember that LPs with surface noise and clicks may well be improved by careful cleaning.

Postage Costs and Delivery Time

All prices shown in the catalogue are in UK Pounds Sterling and are exclusive of postage and packaging. We ship worldwide. Postage and packaging costs and delivery times are shown below.

Delivery time:

UK: 1-3 days

Europe: 3-5 days

Rest of World: about a week

Costs:

UK: £5.00 first LP; each additional LP £0.40

UK trackable and signed for: £9.00 first LP; each additional LP £0.40

EU/Switzerland Airmail: £6.00 first LP; each additional LP £1.60

EU/Switzerland trackable and signed for: £12.50 first LP; each additional LP £2.50

Rest of World airmail: £7.00 first LP; each additional LP £2.30

Rest of World trackable and signed for: £17.50 first LP; each additional LP £3.50

Please note:  The weight of a box in a box set counts as one LP for postage purposes, so a box set with 3 LPs would be equivalent to 4 LPs.

The postage calculator at checkout is accurate for most items and most normal orders.  It may not be so accurate with some very heavy items and some very large orders.  If you order very many LPs at our discretion we may be able to refund some postage costs to you after you checkout.  Similarly, we reserve the right to request extra payment for postage if necessary.

Safe Delivery

Our packaging assures your order will arrive safely.  We ship single LPs in protective polythene sleeves and also use card stiffeners to provide extra protection.
Our packaging assures your order will arrive safely.  We ship single LPs in protective polythene sleeves and also use card stiffeners to provide extra protection.

 

Orders ready to ship.
Orders ready to ship
Packet ready to ship
Packet ready to ship

 

 

 

 

 

 

 

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